GTC

GTC created using the generator of Deutsche Anwaltshotline AG

Contractual partner
On the basis of these General Terms and Conditions (GTC), a contract is concluded between the customer and

Roland Müller Consulting & mechanical workshop
Meleck 1
78089 Unterkirnach
E-mail: kontakt@blackforest-pen.de

hereinafter referred to as the provider, the contract is concluded.

Subject matter of the contract
This contract regulates the sale of new goods via the provider's online store. For details of the respective offer, please refer to the product description on the offer page.

Conclusion of contract
The contract is concluded exclusively in electronic business transactions via the store system. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept. The order process for the conclusion of the contract includes the following steps in the store system:

• Selection of the offer in the desired specification (size, color, quantity)
• Adding the offer to the shopping cart
• Click on the 'order' button
• Enter the billing and delivery address
• Selection of payment method
• Checking and processing the order and all entries
• Click on the 'Order with costs' button
• Confirmation email that the order has been received

The contract is concluded when the order confirmation is sent.

Contract duration
The contract is concluded for an indefinite period.

Reservations
The provider reserves the right to provide a service of equivalent quality and price. The service shown in the store is exemplary and not the individual, contractual service. The provider reserves the right not to provide the promised service if it is not available.

Prices, shipping costs, return costs
All prices are final prices and include sales tax (VAT). In addition to the final prices, further costs are incurred depending on the shipping method, which are displayed before the order is dispatched. If a right of withdrawal exists and is exercised, the customer shall bear the costs of the return shipment.

Terms of payment
The customer only has the following options for payment: payment service providers (PayPal, Visa, Mastercard, Maestro, Klarna Sofort). Other payment methods are not offered and will be rejected.

If a trustee service/payment service provider is used, this enables the provider and customer to process the payment between themselves. The escrow service/payment service provider forwards the customer's payment to the provider. Further information can be found on the website of the respective escrow service/payment service provider. The customer is obliged to pay or transfer the stated amount to the account specified on the invoice within 14 days of receipt of the invoice. Payment is due without deduction from the invoice date. The customer shall only be in default after receiving a reminder.

Terms of delivery
The goods are dispatched immediately after receipt of the order. On average, dispatch takes place after 5 days at the latest. The entrepreneur undertakes to deliver on the 14th day after receipt of the order. The standard delivery time is 7 days, unless otherwise stated in the item description. The supplier does not ship directly. The order will be dispatched by the manufacturer as soon as the entire order is in stock. If the supplier is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by its own suppliers, although a corresponding covering transaction was made in good time, the supplier has the right to withdraw from a contract with the customer in this respect. The customer shall be informed immediately and any services received, in particular payments, shall be refunded.

Warranty
Consumers are entitled to a statutory right of liability for defects for the services offered in accordance with the relevant provisions of the German Civil Code (BGB). If there is a deviation from this, the warranty shall be governed by the relevant provisions in the General Terms and Conditions (GTC).

Contract design
The customer has no possibility of directly accessing the stored contract text.

Technical changes
Continuous improvements result in occasional marginal changes to the product. If you are dissatisfied with the product, you can return it at any time within the statutory 14-day return period.

Severability clause
The invalidity of any provision of these GTC shall not affect the validity of the remaining provisions.